Case studies: Sample orders

Case studies: Sample orders
Sample payment - a kind of tool to test your potential buyer!

New buyers always ask for samples to check manufacturer's quality level and service credit. If you are a supplier, utilize this opportunity to know your customer.



The first is sample payment, most serious buyers know the regulations and they are willing to pay for the charge. They don't care to pay this if they are really mean to like the samples or cooperate with you. It is a warning if your new customer doesn't want to pay for the charge.



The second is courier freight. In consideration if your samples not very expensive, you could suggest your customer that you are willing to offer free samples but under freight collection. It is understandable and also acceptable for both parties when each other are trend for business.



For those who refused to pay for samples and also the freight, just leave it. They mean what you offer isn't worthy to be paid, then how could you still hope they might remember your samples and remember you??




the sample is one of the tool to test the buyer. The reason is that once the sample is approved one can understand the basic requirement of the customer. Further feedback or suggestions could be accepted to finetune the product and otherwise enrich the existing the quality of the product and develop or broaden the application base.

Also based on sample approval orders are followed. Depending on the 1st order and the relevant communication one can assess the real potential of the buyer and plan for production and resources accordingly.

The satisfaction of customer from the sample approval report also enusres less or no rejections and gives more confidence to the manufacturer.

By supplying more samples the customer base can be widened and thus the market share

Good Tips